Terms and Conditions for Drip and Drive Limited

Updated on 22 June, 2025

Company Name: Drip and Drive Limited

Website: www.dripanddrive.co.uk & www.dripanddrive.com

Introduction

Welcome to our website. These Terms and Conditions (“Terms”) govern your use of our website and, if applicable, any purchases made through it. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with them, you must not use this website.

Company Information

This website is operated by Drip and Drive Limited, a company registered in England and Wales under company number 15097807, with a registered address at Floradene, Marsh Road, Little Kimble, Aylesbury, HP22 5XS

You can contact us at info@dripanddrive.co.uk

Use of the Website

You agree to use this website only for lawful purposes. You must not:

  • Use the site in a way that causes, or may cause, damage to the website or impairment of availability or accessibility

  • Engage in any data mining, data harvesting, or any other similar activity in relation to this website

  • Infringe the rights of others or restrict their use of the website

We reserve the right to suspend or terminate your access to the site for any violation of these Terms.

Intellectual Property

All content on this website (including text, images, graphics, branding, and layout) is the property of Drip and Drive Limited or its licensors, and is protected by copyright and trademark laws.

You may:

  • View the content in a web browser

  • Download or print pages for personal, non-commercial use

You may not:

  • Reproduce or redistribute content for commercial purposes

  • Use our branding or design without prior written permission

E-Commerce Terms (Purchases)

Product Descriptions

We take care to ensure product descriptions, prices, and images are accurate. However, we cannot guarantee that your device’s display reflects the exact appearance.

Pricing and Payment

All prices shown on our website are in GBP (£) and include VAT where applicable. Payment must be made at the point of purchase using the methods provided.

We reserve the right to change prices at any time without notice.

Order Confirmation

After placing an order, you will receive an email confirmation. This does not mean the order has been accepted. Acceptance occurs when we send you a dispatch confirmation.

Delivery

Delivery times are estimates. We are not responsible for delays caused by courier services or external factors.

Cancellations and Returns

You have the right to cancel your order within 14 days of receipt (UK & EU consumers). To exercise this right, you must notify us in writing and return the item(s) unused and in original packaging.

Certain products may be non-refundable (e.g. digital downloads, perishable goods, or custom items).

Faulty or Damaged Items

If an item is faulty or damaged, please contact us within 14 days of receiving your order. We will offer a replacement or full refund in accordance with consumer law.

Links to Third Parties

Our website may contain links to third-party websites. These are provided for your convenience only. We do not endorse or accept responsibility for the content or practices of any third-party websites.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any:

  • Loss of profits or revenue

  • Loss of business or goodwill

  • Indirect or consequential loss arising from your use of this site or from any purchases or event bookings.

Nothing in these Terms excludes liability for death or personal injury caused by our negligence or for fraud.

Privacy and Cookies

Your use of this website is also governed by our:

Please review these to understand how we collect and process your personal data and how we use cookies.

Changes to These Terms

We may update these Terms at any time. The latest version will always be posted on this page, with the effective date noted at the top. Continued use of the website indicates your acceptance of the updated terms.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

Payment Terms

All event bookings with Drip and Drive Limited require full payment in advance to secure your date. Bookings are not confirmed until payment has been received in full.

Payment Method

Payment is to be made via invoice/ bacs and is due in full upon receipt unless otherwise agreed in writing. Failure to make payment may result in your date being released.

Cancellations

  • Client Cancellations: Payments are non-refundable in the event of cancellation by the client for any reason.

  • Company Cancellations: If Drip and Drive Limited is required to cancel the booking, a full refund will be issued to the client within 30 days. We will notify you as soon as reasonably possible and aim to avoid this wherever possible.

Rescheduling

  • Clients may request to reschedule their event with a minimum of 1 month’s notice before the original event date.

  • If less than 1 month’s notice is given, the full payment will be retained and treated as a cancellation.

  • We will do our best to accommodate your new date, subject to availability, but cannot guarantee it.

Limitation of Liability

While every effort will be made to fulfil confirmed bookings, Drip and Drive Limited is not liable for any loss, costs, damages or inconvenience caused by cancellation or rescheduling, whether initiated by the client or due to unforeseen circumstances beyond our control.

By proceeding with payment, the client acknowledges and agrees to these payment terms in full.

Client Responsibilities for Direct Bookings

By booking directly with Drip and Drive Limited, the client agrees to provide the following site-specific requirements as outlined in the service quote:

  • Power Supply: The client must ensure the agreed power supply is available on-site as specified in our quote or correspondence. No extension leads permitted. We require 24hour power from load in right until load out due to storing temperature sensitive stock. If this isn’t provided we reserve the right to bill the client for perished stock and staff/ travel to replenish.

  • Water Refill Access: Clean drinking water refill facilities must be provided, unless otherwise agreed in writing.

  • Waste Management: The client is responsible for providing access to suitable waste disposal on site, including for:

    • Grey water

    • Recycling

    • General waste

  • Public Waste Bin: The client must provide at least one waste bin for use by guests or the general public within a reasonable distance of our pitch location. Drip and Drive Limited is not responsible for managing or maintaining this bin during the event.

Site Access and Setup

The client agrees to provide a flat, solid, and level pitch of adequate size and access for the specific unit booked. This must be in place prior to our arrival for setup. Please note some of our units are vintage vehicles with a large turning circle.

Failure to Provide Requirements

If any of the above conditions are not met and no suitable alternative arrangements have been agreed in writing, Drip and Drive Limited reserves the right to withdraw from the event. In such cases, no refund will be issued and the full booking fee will be retained.

It is the client’s responsibility to ensure all logistical requirements are reviewed and confirmed in advance of the booking date.

Unit Positioning and Relocation

Once Drip and Drive Limited has arrived on-site and the unit/s are in position and set up, we are unable to move the unit without incurring significant operational disruption and cost.

In the event that the client, venue, or any third party requires the unit to be repositioned after setup has been completed and signed off:

  • A relocation fee of £500 will be payable immediately.

  • The unit will not be moved until this fee has been received in full.

  • Payment must be made via immediate bank transfer or other agreed method.

It is the client’s responsibility to ensure that all necessary planning, permissions, licencing and positioning requirements are confirmed prior to our arrival. Drip and Drive Limited accepts no liability for delays or disruption caused by requests to move the unit post-setup.

Photography and Social Media

Drip and Drive Limited may take photographs and/or short videos during your event for the purposes of marketing and promotion, including but not limited to use on our website, social media platforms, and other promotional materials.

By booking our services, the client grants us permission to:

  • Take photos or videos of our setup and service at the event

  • Share images, videos, and any publicly posted reviews related to the event or booking on our social channels and marketing materials

We will always ensure that any content shared is respectful and professional. If you prefer that your event remains private or certain content not be shared, please notify us in writing at least 48 hours before your event. We will always honour reasonable privacy requests and non disclosure agreements.

Force Majeure

Drip and Drive Limited shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to acts of God, extreme weather, pandemics, government restrictions, strikes, accidents, road closures, power outages, mechanical failures, or any other unforeseen events.

In such cases, we will notify the client as soon as reasonably possible and make all reasonable efforts to reschedule or fulfill the booking.

Health & Safety and Insurance

Drip and Drive Limited holds all relevant Risk Assessments and Method Statements (RAMS), Public Liability Insurance, and Employers’ Liability Insurance to operate safely and professionally.

While we ensure our team and equipment meet all health and safety standards, the client or event organiser remains responsible for ensuring the event venue complies with all applicable health and safety regulations, including safe access, emergency procedures, and crowd management.

The client is also responsible for providing a safe environment for our staff and equipment during the event. Drip and Drive Limited accepts no liability for incidents or damages arising from venue non-compliance or unsafe conditions outside of our control.

Drip and Drive Limited maintains its own public liability insurance for its equipment and staff but is not responsible for third-party compliance, venue safety, or the safety of event attendees outside of our direct control.

Food Allergens and Dietary Disclaimer

Where food or beverages are provided, Drip and Drive Limited takes all reasonable steps to inform clients about potential allergens. However, we cannot guarantee the complete absence of allergens due to the nature of food production and handling.

Clients are responsible for informing their guests to communicate any allergies or dietary restrictions prior to the event. Drip and Drive Limited accepts no liability for allergic reactions unless caused by proven negligence on our part.

Noise, Access, and Venue Restrictions

The client is responsible for ensuring the event venue permits the operation of the service during the agreed times, including adherence to local noise restrictions and access requirements.

Drip and Drive Limited shall not be held liable for any reduction in service time or disruption caused by venue-imposed restrictions or early closures.

Service Time and Overruns

The agreed service time will be specified in the booking confirmation.

Any requests to extend the service beyond the agreed time must be made in advance and are subject to availability. Additional charges may apply and must be paid in full prior to the extension of service.

Damage to Equipment

The client agrees to take reasonable care to prevent damage to the equipment provided by Drip and Drive Limited during the event.

The client will be held financially responsible for any damage caused by guests, staff, or other suppliers and agrees to reimburse repair or replacement costs as invoiced.

Licensing and Permits

The client or event organiser is responsible for securing any required permits, licenses, or approvals necessary to legally operate food and beverage services at the event location, including but not limited to trading licenses and local authority permissions.

Drip and Drive Limited reserves the right to request evidence of such permits prior to confirming the booking.

Subcontracting and Staff

Drip and Drive Limited reserves the right to subcontract or delegate any part of the service to qualified third parties if necessary.

All personnel representing Drip and Drive Limited will be appropriately trained, insured, and will conduct themselves professionally in line with our standards.

Client Responsibility for Security

The client is responsible for providing adequate security measures for the event, particularly during periods when Drip and Drive Limited’s unit is unattended, such as overnight or during intervals between load-in, event operation, and load-out.

This includes protecting our equipment, staff, and premises from theft, damage, or unauthorized access.

Drip and Drive Limited accepts no liability for loss, damage, or theft occurring during unattended periods where security is the client’s responsibility.

Contact Us

If you have any questions about these terms, please contact:

Email: info@dripanddrive.co.uk

Address: Floradene, Marsh Road, Little Kimble, Aylesbury, HP22 5XS