Privacy Policy for Drip and Drive Limited

Updated on 19 June, 2025

Drip and Drive Limited (“us”, “we”, “I” or “our”) operates the https://dripanddrive.co.uk & https://dripanddrive.com website (the “Service”).

This Privacy Policy outlines how we collect, use, and disclose personal data when you use our Service and your rights under UK and European data protection law.

By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions:

Personal Data: Data about a living individual who can be identified from that data (or from that and other information in our possession).

Usage Data: Data collected automatically through the use of the Service (e.g. duration of a page visit).

Cookies: Small pieces of data stored on your device to help us improve your experience.

Data Controller: Drip and Drive Limited, which determines the purposes and means of processing personal data.

Data Processor: Third parties who process data on our behalf.

User (Data Subject): The individual using our Service and to whom the Personal Data relates.

Information We Collect

Personal Data

We may collect the following personal information:

  • Full Name

  • Email address

  • Phone number

  • Postal/ billing/ shipping address (when applicable)

  • Cookies and Usage Data

  • Company name and job title

  • Date of birth/ age

  • Social media handles and links

Usage Data

We may collect information on how the Service is accessed and used, including:

  • IP address

  • Browser type/version

  • Pages visited

  • Time/date of visit

  • Time spent on pages

Cookies and Tracking Technologies

We use cookies and similar technologies (beacons, tags, scripts) to track user activity. For more details, see our Cookies Policy (below).

Data Controller: Drip and Drive Limited, company number 15097807, registered in England and Wales, is the controller of your personal data.

Use of Data

We use collected data to:

  • Provide and maintain our Service

  • Notify you about changes

  • Allow participation in interactive features

  • Provide customer support

  • Improve the Service through analytics

  • Monitor usage

  • Detect and address technical issues

  • Send you marketing and promotional content (with consent)

Legal Basis for Processing (UK GDPR Article 6)

  • Consent: For marketing emails, newsletters, and non-essential cookies

  • Contractual necessity: To fulfil purchases or service agreements

  • Legal obligation: Where we are legally required to process data

  • Legitimate interests: For marketing to existing customers and improving our services

Retention of Data

We retain Personal Data only as long as necessary:

  • To fulfil the purposes outlined in this Privacy Policy

  • To comply with legal obligations

  • To resolve disputes and enforce agreements

  • We retain customer invoice and payment data for 6 years to comply with HMRC requirements.

Data Transfers

Your data may be processed and stored outside your country. We ensure all transfers comply with UK and EU data protection laws, including use of standard contractual clauses where necessary.

Disclosure of Data

We may disclose data:

  • To comply with a legal obligation

  • To protect our rights or property

  • To prevent or investigate wrongdoing

  • To protect users or the public

  • To protect against legal liability

Data Security and Breach Notification

We use commercially acceptable methods to secure your data. In the event of a data breach involving personal data, we will notify the ICO and affected individuals within 72 hours, in line with GDPR.

Your Rights

You have the right to:

  • Access the data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Data portability (receive your data in a structured, machine-readable format)

To exercise these rights, contact us at info@dripanddrive.co.uk. We may request proof of identity.

Third-Party Service Providers

We use the following processors:

Analytics & Advertising

  • Google Analytics: To track website performance and usage. Google Privacy

  • Facebook/Instagram Ads: For targeted advertising campaigns

Email Marketing

  • We may use Mailchimp or similar providers for sending newsletters and marketing (only with your consent). We only send marketing emails where we have your explicit consent. You may unsubscribe at any time by clicking the link in the footer of our emails. We retain a record of your opt-in status as required under data protection law.

Payments

  • Square and Dines POS systems: We do not store card details. Payments are processed securely via these platforms. Occasionally we may process payments through a third party providers POS system such as an agency or vendor booking platform, in this case their privacy policy will apply as the payments are not processed by us.

Hosting & Email

  • Squarespace: Hosts our website

  • Google Workspace (Google Business Suite): For managing email communication

These third parties may have access to your data solely for the purpose of carrying out these tasks on our behalf.

Cookies Policy

We use cookies to:

  • Operate our website (essential cookies)

  • Understand website performance (analytics cookies)

  • Offer targeted advertising (marketing cookies)

You may manage your cookie preferences through our consent banner, which appears upon your first visit and can be revisited at any time via a persistent icon or footer link.

Important: We display a cookie consent banner. This has been implemented to comply with UK and EU cookie laws (PECR).

Children’s Privacy

Our Service is not intended for anyone under the age of 18. We do not knowingly collect data from children. If you believe that we hold information supplied by a child please contact us and we will delete it immediately.

Links to Other Websites

Our site may link to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy. We’ll notify users of significant changes via our website and/or email. Please review periodically.

Complaints

If you are not satisfied with our response or believe we are processing your personal data in a way that is not lawful, you have the right to lodge a complaint with the UK Information Commissioner’s Office: www.ico.org.uk. We encourage you to contact us first so we can try to resolve the issue.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Drip and Drive Limited
Email: info@dripanddrive.co.uk
Phone: +44 (0)7808 131397

Registered address: Floradene, Marsh Road, Little Kimble, Aylesbury, HP22 5XS